What Finology Offers:

Our team gets in touch with you, collects the necessary data and understands your requirements
An expert get in your touch, delivers the first draft, explains to you the mandatory and required clauses
The expert makes the necessary changes as per your input, once you approve, the final document is sent to you via mail

What is Web and IT Compliance?

The economy of our country is growing fast and when we talk about products and services, they are not only contributing through the physical market, but the online presence of these products and services is providing a huge boost.

Presently, almost every company and business can find a major portion of its potential clients in the virtual world. To reach out to every potential client everyone is trying to make a mark of his or her business online for which he or she use means like Websites, Web pages, Mobile and Desktop applications etc.

Every business, entity, organisation, etc. who interacts with its users/customers online through a Website or an App requires certain documents to be displayed on their platform to inform the users about the usage of their platform and consequences of such usage.

Following are the documents that are required to be displayed as pages on websites and apps regardless of the content on such platforms:

  • Terms of Use: also called terms of service or terms & conditions
  • Privacy Policy: deals with data handling
  • Cancellation and Refund Policy

Finology expert team are well versed with drafting these legal documents and ease your process to start your business online. We take the load of making these technical documents off your shoulders.

Terms of Use

Terms of Use can be defined as the code of conduct applicable to the users of a website or app. Every user and visitor of a website or an app has to accept these terms and is bound by them when using or browsing through the website or app. Following are the things covered by terms of use:

  • Definition of keywords used
  • Rights and responsibilities of users
  • Fair use clause
  • Consequences of unwarranted use and conduct
  • Payment and membership details if any
  • Account termination and opt-out policy
  • Clause limiting the owner’s liability
  • Arbitration clause for resolution of disputes

Privacy Policy

The basic purpose that a privacy policy serves is ensuring the users about the safety of the data that they provide. Privacy Policy is a document which describes how a website or an app gathers, handles, and protect the sensitive information that is collected from its customers.

The policy also covers if the information would be shared or sold to any other party.

The privacy policy should include-

  • Disclosure,
  • Consent, information that was taken,
  • Security,
  • Use of information, etc.

Cancellation and Refund Policy

Every business involved in e-commerce or selling products or services online needs to have a well-drafted cancellation and refund policy. The need for this policy arises when the customer wants to return their product or cancel the services or their continuation. The policy provides a proper guideline for the customer for the recourse in case they have changed their mind or are not satisfied with the product.

From the point of view of sellers, it provides them with a mechanism to be safe from the frauds, deception, etc.

Cancellation occurs when a customer cancels the product or service for some reason. The reasons can be various such as changing of mind, dissatisfaction with the product, etc.

It’s very important to draft a proper cancellation and refund policy. Things to be added under these policies are-

  • The time frame to refund or cancel a product;
  • What amount would be refunded;
  • Cancellation and refund charges (if any);
  • How refund would be made;
  • How dispute relating to refund would be resolved; etc.

Advantages of Choosing Finology

Quick & Efficient

Utmost attention given to details. Ready to use templates. Saves time. Minimizes costs.

Convenient & Transparent

Access to requisite information at any time of the day. Just a click away.

End-to-End hand-holding

Client communication at the core. Professional and efficient handling of client's information because a happy client is the best referrer.